How to Make a C3 Complaint

When you see something that needs attention in our Neighbourhood you can LOG it on the City of Cape Town’s web site:

https://www.capetown.gov.za/en/ServiceRequests/Pages/default.aspx

If we deal with these problems as a community, Neighbourhood Watch and City front, we are more likely to get a better response.

  1. Go to GROUP – Choose a type from the list by clicking on the little black arrow on the right
  2. Go to SERVICE – Choose a type from the list by clicking on the little black arrow on the right
  3. Put in your COMPLAINT in the complaint box (you can also tag the map option as to the address where the problem is)
  4. Fill in your CONTACT DETAILS
  5. Click the response by EMAIL as it is a more reliable option
  6. Click SUBMIT

Make a copy of the email response for reference to follow up should the problem persist

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